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Nebu InterViewer - new gen survey builder for online and CAPI questionnaires

Nebu InterViewer is a what-you-see-is-what-you-get application created to support the complex needs of professionals with a low threshold even for novice scripters

Nebu InterViewer - new gen survey builder for online and CAPI questionnaires

Malgorzata Mleczko
Posted on 23 June 2021 in Online Survey
by Malgorzata Mleczko
less than 2 min

Nebu’s newest part of the Nebu Data Suite, launched in April, is a web-based survey builder designed to create fun, dynamic and engaging online & CAPI questionnaires.

Nebu InterViewer is an addition to the iconic, most flexible and robust data collection system on the market, Nebu Dub InterViewer. The original application is to this day the best CATI and multi-mode solution out there, offering in-depth insights into a call canter and interviewers' productivity. The new web-based application brings some further technological advantages and helps to create new online/offline questionnaires in the blink of an eye. Let's see what it has to offer you! 


Nebu InterViewer might be the easiest to adopt professional survey builder. Speaking from my own experience, scripting questionnaires in Nebu InterViewer is simply fun. Even though I'm not even an experienced scripter, I have prepared quite a few surveys myself.  A Nebu InterViewer questionnaire is created in a what-you-see-is-what-you-get way, which makes it very approachable. You just keep adding questions or action forms (such as skip pages or routings) out of a wide selection of options. From there, you just keep dragging and dropping them onto your pages, with a layout of your liking. As you can see in the animation below, you get to play with horizontal and vertical layouts to get the look you want.


You'll also notice that the way surveys act in the browser is dynamic. With a little bit of creativity, you can easily make them very interactive, even conversational, by placing conditions for displaying or hiding objects in your questionnaire. Pictures, answer items, entire questions, action forms, any object can be influenced by any condition. It could be an appearance (or not) based on a previously given answer, for example. 


Using these conditions (to which you can apply quite complex logic), allows you to create very dynamic, even conversational surveys. Something that respondents nowadays appreciate very much. Such an approach engages them, and by doing so, increases the chance to achieve higher completion rates.

The good news for more technologically advanced users is that Nebu InterViewer is powered by the powerful (and widely popular) javascript. If you have javascript skills yourself or in your team, the possibilities to customize your surveys are endless.

You can make any questions or answer items mandatory or use skip pages and routing logic to make the survey path more customized and relevant. It is also very popular among scripters to use dynamic inclusion or exclusion lists. Nebu InterViewer will create for you a list based on answers given by each respondent. You specify that the follow-up questions will be asked only on these items. Yet another big efficiency and effectivity factor! Having access to audit trails and questionnaire versioning is a great feature, as not only do you know precisely who made (recent) changes and what they were, but at anytime you can restore a previous version. A big advantage of the new technology used upon which Nebu InterViewer is built, shows in the fact that it's very easy to connect your surveys with third-party applications like email platforms, or CRM and sales systems. 


These are only some of the many advantages that our new survey builder brings. While current Nebu Dub InterViewer users have the advantage of using these two fully integrated survey builders, at its core, Nebu InterViewer brings the most efficiency gains in combination with Nebu's panel management solutionIt has been designed to help you drive your respondents' or panel members' engagement through the roof with SMART surveys. What do we mean by that?

SMART2When we speak of Nebu's SMART surveys and projects, we mean the way our data collection tools, combined with the panel management solution, help you always to ask only relevant questions to the relevant people. Our goal is to support you with unlocking the full potential of data, keeping your panels active and well-monetizing as well as driving your respondents’ or panel members' engagement and completion rates through the roof.

Specific (always target a specific group aligned with a content and design suitable questionnaire)
Motivating (dynamic and engaging surveys, points for completion to redeem for rewards)
Achievable (meet KPIs by increasing the completion rates,  keeping panel active & members engaged)
Relevant (ask only relevant questions to relevant people increasing the chance for a complete)
Timely (keep it real-time and interactive; including data processing, analysis and visualizing)

We have hosted a separate webinar focused on seeing the new survey engine in action and our panel management solution. You can always access that recording by clicking here or at the picture below.


Should you have any additional questions, please send an email to or submit the form to the right so that we can connect you with our specialists to assist you further.


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