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Nebu Blog

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Nebu's Market Research Solutions and Services Blog

Posted on 6 October 2014 in Email Management
by Ian Roberts
30 sec

Email Whitepaper

The way email communication is handled, with regard to respondents, is a key factor in the success of market research projects: It is as important to ensure that emails are received by respondents, are read and acted upon, as it is to select the correct respondents. But, how do you ensure your invite is delivered and read?

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Posted on 15 September 2014 in Questionnaire Design
by Eric van Velzen
4 min

Designing a Quantitative Questionnaire: 5 Things You Should Never Do!

In our previous blog post, we talked about a few of the things you should always strive to do when designing a quantitative questionnaire for your market research. We thought we’d follow that post up with some guidelines to help you recognize some of the things that you should virtually NEVER do when designing a quantitative questionnaire.

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Posted on 2 December 2013 in Security
by Ian Roberts
30 sec

Data Protection & Security

As the world becomes smaller, and information is ever accessible, concerns grow over privacy, data protection and personal information.

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Posted on 5 November 2013 in Data Collection
by Emile Bakker
4 min

Knocking on an open door

I am knocking on an open door when I say that technology is constantly allowing us to change the way we work. But somehow I have the feeling that the data collection for Market Research Industry is trying very hard to ignore this. Let me list a number of developments I recently ran into which I expect to see emerging within the Market research sector.

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Posted on 17 April 2013 in Agile
by Emile Bakker
3 min

Scrum development at Nebu

It is possible that you have heard about Scrum while talking to IT people or Product Managers. Also you may have noticed that what was usually called a Product Manager is now called a Product Owner.
 
Scrum is an interesting development, also for people not directly working with IT. It is not just a different method of process management for the IT people, but it is a revolution in the way of working by, and with, IT departments. Scrum translates into an extremely visible development of functionality and a very high level of engagement of stakeholders.
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Posted on 26 March 2013 in Customer Feedback
by Eric van Velzen
2 min

Customer Feedback: What to Do Once You Have It?

Companies can'’t do without customer feedback: It enables them to communicate with their customer; to learn what is liked and what is disliked; to understand where improvements can be made, and to receive recognition for the service provided. How to get this feedback? Yes, you'’re right, just ask and you know the answer. This can work when you are a local shop, have face to face contact with your customers, and have built up a relationship. But what to do when you are a new venture, or an online company? In that case it can feel impossible to get to know your clients personally, even if you really would like to.

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